Warranty & Support

Limited Warranty Policy

How long does the coverage last?

The Warranty Period (specified below by product ) from the date you purchased the Product. Your purchase date is printed on the receipt you received with the Product

Mobile Phone – 3 Months (excluding apple 12 months)

Samsung TV – 12 Months

Apple products – 12 Months

Canon Photocopier – 12 Months

HP desktops – 12 Months

Samsung Appliances – 24 Months

All other items – 6 Months, unless stated otherwise in the receipt/Invoice.

Where is the warranty valid?

This warranty is valid only if returned to Computer world (Back to base)

 

What does the warranty not cover?

This warranty does not cover:

  • Customer instruction/education
  • Installation
  • Set up adjustments
  • Cosmetic damage
  • Loss of data and application
  • Damage due to weather, lightning, and other acts of God, such as power surges
  • Accidental damage
  • Misuse
  • Abuse
  • Negligence
  • Modification of any part of the Product,
  • Damage due to incorrect operation or maintenance
  • Connection to an incorrect voltage or power supply
  • Attempted repair by any person not authorized by Computer world to service the Product
  • Products sold “as is” or “with all faults”
  • Printer not original Consumables,
  • Products where the factory applied serial number has been altered or removed
  • Loss or Theft of this product or any part of the product
  • Failures or Damage caused by any contact including but not limited to liquids, gels or pastes.