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Warranty & Support

Our Limited Warranty Policy

How long does the coverage last?

The Warranty Period (specified below by product ) from the date you purchased the Product. Your purchase date is printed on the receipt you received with the Product

Mobile Phones – 3 Months (excluding Apple & Samsung )

Apple & Samsung Mobile Phones - 12 months

Samsung TV – 12 Months

Dell Desktop - 12 Months 

Apple products – 12 Months

Canon Photocopier – 12 Months

HP desktops – 12 Months

Samsung Appliances – 24 Months

Solar Panels - 12 Months 

Bluetti Large system - 12 months Full warranty or  Limited warranty  5 years Table Below for details  if model does does exist in the table Warranty defaults on 12 months warranty only.

Bluetti Smaller system - Full warranty or  Limited warranty 2 years Table Below for details  if model does does exist in the table Warranty defaults on 6 months warranty only.

All other items – 6 Months, unless stated otherwise in the receipt/Invoice.

How does the Extended Warranty work and what are its benefits?

Extended Warranty Terms.
The warranty Extension must be purchased at the time of purchase of the product covered by the warranty.

This Extended Warranty option, Extends The Warranty Period found in "How long does the coverage last?"

This Extended Warranty option, Extends the warranty length. However, DOES NOT change or cancel neither sections "What does the warranty not cover?" and "Where is the warranty valid?"

This Extended Warranty option, is provided and supported by Computer World

Where is the warranty valid?

This warranty is valid only if returned to Computer world (Back to base)

What does the warranty not cover?

This warranty does not cover:

• Customer instruction/education
• Installation
• Set up adjustments
• Cosmetic damage
• Loss of data and application
• Damage due to weather, lightning, and other acts of God, such as power surges
• Accidental damage
• Misuse
• Abuse
• Water Damage
• Physical Damage
• Negligence
• Modification of any part of the Product,
• Damage due to incorrect operation or maintenance
• Connection to an incorrect voltage or power supply
• Attempted repair by any person not authorized by Computer world to service the Product
• Products sold “as is” or “with all faults”
• Printer not original Consumables,
• Products where the factory applied serial number has been altered or removed
• Loss or Theft of this product or any part of the product
• Failures or Damage caused by any contact including but not limited to liquids, gels or pastes.

Bluetti 

Model	Full Warranty	Limited Warranty*	Remarks
AC300	1 Year	*5 years	* see details below
AC500	1 Year	*5 years	* see details below
AC200PL	1 Year	*5 years	* see details below
B300K	1 year	*5 years	* see details below
Limited Warranty The Limited Warranty is provided by Bluetti Australia. It covers parts only, and any replacement of parts is subject to Bluetti Australia's approval. This warranty does not include labor costs. CW may charge between 1 to 3 hours of labor depending on the nature of the issue. Full Warranty The Full Warranty is provided by CW and follows the standard warranty conditions outlined above. Extended Warranty If the customer chooses to purchase an Extended Warranty at the time of sale, it is covered by CW under the Full Warranty terms. This includes the Worry-Free Plan for the duration specified at the time of purchase, as indicated on the invoice.

Model	Full Warranty	Limited Warranty*	Remarks
AC50P	6 Month	*2 years	* see details below
EB70	6 Month	*2 years	* see details below
EB3A	6 Month	*2 years	* see details below
AC70P	6 Month	*2 years	* see details below
B70	6 Month	*2 years	* see details below
BLUETTI F045D	6 Month	*2 years	* see details below
BLUETTI C-HF2-2-05	6 Month	*2 years	* see details below
Limited Warranty The Limited Warranty is provided by Bluetti Australia. It covers parts only, and any replacement of parts is subject to Bluetti Australia's approval. This warranty does not include labor costs. CW may charge up to 2 hours of labor depending on the nature of the issue. Full Warranty The Full Warranty is provided by CW and follows the standard warranty conditions outlined above. Extended Warranty If the customer chooses to purchase an Extended Warranty at the time of sale, it is covered by CW under the Full Warranty terms. This includes the Worry-Free Plan for the duration specified at the time of purchase, as indicated on the invoice.